The Pop-Girl Charm Series

On-Case Metal Stickers

Return & Exchange Policy

* The product must be unused and in its original condition.
* Returns are accepted within 24 hours of delivery.
* Exchanges are accepted within 7 business days.
* Returns or exchanges are only available in case of a manufacturing defect or a significant difference from the product images shown on our website.
* Returns or exchanges are not accepted due to a change of mind, preference, or taste.
* In case of a defect, please contact us within 24 hours of receiving your order and provide clear photos of the product.
* Shipping costs are the customer’s responsibility. However, if the issue is due to an error on our side, Case Time will cover the shipping costs.

⚠️ Please note: Packages cannot be opened before delivery is completed.

* We ship all over Egypt through QP Express.
* Orders are delivered within 2 working days.
* Free shipping is available on orders over 700 EGP.
* You can track your order using the tracking information provided after dispatch.
* Cash on Delivery (COD) is available.

* Some products, such as electronic or made-to-order items, may require additional delivery time. We’ll inform you if there’s any expected delay.

* No additional fees will be charged beyond the shipping cost shown at checkout.